Managing Outsourced Projects as an IT Vendor

Course length: 1.0 day(s)


Course Overview

You are familiar with the management of IT projects; however outsourced IT projects need to be managed a bit differently than regular IT projects. In this course, students will examine the management of outsourced projects as an IT vendor.


Target Student

This course is designed for IT vendors or vendor managers, project managers, and other professionals who are responsible for managing outsourced personnel or projects.


Prerequisites

The following H2PC courses are recommended but are not mandatory:

• Project Management for Technical Teams
• Basics of Effective Communication Hardware Requirements


Performance Based Objectives

• Recognize the fundamentals of outsourcing
• Discuss vendor selection, pricing models, and the contracting process
• Describe the importance of work transition and people management
• Examine how to manage an outsourced operation
• Describe client relationship management and program governance
• Describe best practices for the financial management of outsourced projects and project closure